When an Employee Leaves: What to Handle on the Technology Side
An employee leaves.
Do you know every system they can still log into?
In most small businesses, the answer is no. Not because anyone is careless, but because nobody owns the process.
Here's the thing most offboarding advice misses: removing access and preserving the business's information are two different tasks. A former employee's email might contain months of client correspondence your team still needs. Their files might hold the only copy of an ongoing project. Disabling everything without a plan creates one set of problems. Leaving everything active creates another.
The better approach starts with three questions:
Who inherits this person's work?
What access needs to stop today?
What business information needs to stay available?
A short, repeatable process built around those questions turns a stressful moment into a manageable one.
New post on the blog covers the three things to get right when someone leaves your team.